Will my information be safe?
At ParcelsHere we have a dream where we do not ever want to share your data with any third party, the only way your information is shared, is per your request and permission.
Can I share just my retail profile with a retailer?
Yes, you will be able to give a retailer permission to your retail profile, you can also revoke that access at any time.
Can I cancel my subscription?
Yes you can cancel your subscription at any time, we might have some terms around how you agreed to make the payments.
Can I move my locker as I move home?
Yes, you have some options, normally we would want to just de-active your current locker and arrange to move or install a new locker at your new address.
Can I move my own locker?
Ideally not as Parcels here have to install an configure your new locker or at the new location.
Is there any documentation and support?
Yes, we have a dedicated help centre where you can find any information you require. If you can’t find what you are after, please let us know and we will see what we can do.
What happens after I have received a parcel?
You as the consignor of the collection or delivery can close the shipment where it will be archived.