Within this cookie policy we set out our intended purposes for the usage of cookies and similar technologies on our websites. Additionally we offer options for consent management to withdraw your consent at any time or to reject the usage.
What are cookies?
Cookies, and web storage technologies such as local storage and session storage (“cookies”), make your interaction on our sites easier and smoother – with no extra effort on your part. For example, they are small text files that are downloaded by your internet browser to your device when you visit our websites. While you interact with our websites, technologies from third-party providers such as scripts, pixels and tags, which we integrate on our websites for advertising purposes, also set cookies on your device. In the following sections, you will find information and specific details in the corresponding lists regarding what we use these technologies for, and how you can change your settings to suit your requirements.
What we use cookies for?
Like most websites, ParcelsHere Ltd uses cookies. These cookies are safe and secure and do not store your personal information.
We use them, for example, to:
Preserve your ParcelsHere Ltd. log-in state and remember your settings and preferences.
Show the most useful content for you, including articles and adverts about ParcelsHere Ltd products and services. This means you might see our adverts on other websites.
Understand who visits our websites, how they navigate around them and how easy they find them to use.
What we do NOT use cookies for:
We never show adverts from third parties on our websites.
We do not store any personal information in our cookies that can be used to identify you directly, like your name, email, postcode, IP address or financial information (credit card, bank account). Any data we do collect is anonymous.
We will never sell your data to anyone else for any reason. To read more about how we protect the information we collect about you, please read our Privacy Policy.
How our cookies help us to improve your experience.
Smoother customer experience
Cookies do a lot of different jobs which help in making your online experience much smoother and more interactive. This assumes, however, that you are using the same device and the same browser as before. Some specific cookies are essential for running and maintaining our websites and they enable us to:
- Provide you with 24/7 access to the services you have requested.
- Give you consistent and accurate information.
- Ensure you enjoy a seamless and comfortable experience.
Recognition and response
Cookies enable us to improve our websites by looking at how our visitors use them. We analyse what content is popular and draw conclusions about what else they might be interested in or find useful.
This helps us to:
- Understand how visitors use our sites so we can make them better and enhance the experience.
- Try out different ideas and display content that is most relevant to individual visitors.
Continuous improvement
Cookies enable us to improve our website by looking at how our visitors use it. We analyse what content is popular and draw conclusions about what else they might be interested in or find useful.
This helps us to:
- Understand how visitors use the website so we can make it better and enhance their experience.
- Try out different ideas and display content that is most relevant to individual visitors.
Advertising and retargeting
Our websites may use advertising and targeting cookies for retargeting purposes. These cookies store information from your browsing history to record your interests and your browsing journey on our sites.
This enables us or our partners to:
- Target advertising of our products to you on other websites, based on your visits to our sites.
- Match and combine more relevant information with targeted information so that our online advertisements you see are genuinely relevant to you and your interests.
Categories of cookies
Data processing and corresponding cookies are used on our websites. We divide data processing into various categories depending on its function and purpose. The usage of categories is described and can be managed below. Within each category, any data processing that may be used is listed including the cookies it generally uses.
How do I change my cookie settings?
Our websites use three kinds of cookies. Some are strictly necessary for making our website work well. But you can choose to turn all the others on or off below. You can also manage what cookies are stored on your computer directly by setting your browser to accept or reject certain cookies. Blocking some types of cookies may mean you can’t use all the services or features on our sites.
Third-party cookies are set by someone other than the owner of the website you’re visiting. Some of our pages may also contain content from other sites like YouTube, which may set their own cookies. If you share a link to a page on one of our sites, the platform you share it on (for example, Google) may set a cookie on your browser. We have no control over third-party cookies – you can turn them off, but not through us.
Remember that editing your cookie preferences will not remove any existing cookies from your browser. It’ll only affect the way cookies are used in future.
Categories of cookies
We use the following cookies:
| Cookie | Domain | Description |
|---|---|---|
| _csrf | auth.parcelshere.com | Login and authentication cookie to keep users logged in. |
| did | auth.parcelshere.com | Login and authentication cookie to keep users logged in. |
| did_compat | auth.parcelshere.com | Login and authentication cookie to keep users logged in. |
| __cf_bm | .auth.parcelshere.com | Login and authentication cookie to keep users logged in. |
| auth0 | auth.parcelshere.com | Login and authentication cookie to keep users logged in. |
| auth0_compat | auth.parcelshere.com | Login and authentication cookie to keep users logged in. |
| _ph | .parcelshere.com | Login reference to know if user’s intention is to be logged in across sites. |
| _ph.www.sid | www.parcelshere.com | Session identifier specific to a part of the site. |
| _ph.acc.sid | accounts.parcelshere.com | Session identifier specific to a part of the site. |
| _ph.ret.sid | retailers.parcelshere.com | Session identifier specific to a part of the site. |
| _ph.cat.sid | carriers.parcelshere.com | Session identifier specific to a part of the site. |
| mailerlite:webform:shown: | www.parcelshere.com | News letter and notification subscription to mailerlite. |
| auth0.is.authenticated | my.parcelshere.com | Session identifier specific to a part of the site. |
Tracking
Note that we do not have or use third party trackers, ParcelsHere do use Google Analytics to understand user activity on our site, and note that Google do use the your data for their own business purposes. If you are logged into google main on another tab it is very likely that Google know exactly who you are and what you are doing on our site.